Privacy Policy

Effective Date: 04/07/2025
Company Name: Papa De Luxe Ltd
Registered in: United Kingdom
Contact Email: darcy@papadeluxe.co.uk

1. Who We Are

Papa De Luxe Ltd ("we", "our", "us") is a UK-based limited company offering premium menswear and community-driven content. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us online, especially via papadeluxe.co.uk.

2. What Information We Collect

  • We may collect and store the following types of personal information:
  • Full name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely via third parties)
  • IP address
  • Device and browser type
  • Browsing behaviour on our website
  • Social media engagement (from ads or platforms like Instagram and Facebook)

3. How We Collect Your Information

  • We collect data through the following channels:
  • Website checkout and order forms
  • Email sign-up forms
  • Cookies and tracking tools
  • Analytics tools (e.g., Google Analytics)
  • Shopify (our eCommerce platform)
  • Third-party integrations and paid advertisements (e.g., Instagram and Facebook)

4. How We Use Your Information

Your personal information helps us:

  • Process and deliver your orders
  • Send you marketing emails and updates (only with your consent)
  • Improve your shopping experience
  • Provide customer service and support
  • Offer personalised product suggestions
  • Send you community event invitations and brand updates

5. Third-Party Sharing

We only share your information with trusted third parties essential to running Papa De Luxe, including:

  • Shopify (eCommerce platform)
  • Stripe, Shopify Pay & PayPal (secure payment processors)
  • Royal Mail and delivery partners (shipping)
  • Klaviyo (email marketing)
  • Google Analytics (site analytics)
  • Meta (Facebook/Instagram Ads) (paid advertising)

These partners only access the data required for their function and are GDPR-compliant.

6. Your Rights

As a UK or EU resident, you have rights under the UK GDPR and EU GDPR:

  • To access the personal data we hold about you
  • To request correction of inaccurate data
  • To request deletion of your data (subject to legal limits)
  • To opt out of marketing communications at any time
  • To lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

7. Cookies

We use cookies to improve your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

8. Data Retention

We keep your information only as long as necessary for business, legal, or regulatory reasons. After this, it will be securely deleted or anonymised.

If you have any questions about this policy or your personal data, contact:

📧 darcy@papadeluxe.co.uk